Episode 1

Although it looks like business as usual at Claridge's - one of London's most luxurious five-star hotels, set in the heart of Mayfair - beneath the surface of the exclusive hotel, filled with glamorous guests who enjoy the finer things in life, is a busy building site. An extraordinary engineering project is underway, which seeks to add a five-story basement at the bottom and 72 new rooms and suites spread over three new floors at the top.